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Due to ever-changing recommendations and orders from local and federal government, as well as concern for the health and safety of our employees due to COVID-19, replacement parts orders may be delayed. We will, however, continue to place orders and answer your product or assembly questions. If you provide us an email when placing your order, you will receive your tracking number once your order ships. We apologize for any inconvenience this may cause and appreciate your patience during this time.
En raison de l'évolution constante des recommandations et des directives des autorités locales et fédérales, ainsi que de l'inquiétude pour la santé et la sécurité de nos employés en ce qui concerne la COVID-19, les commandes de pièces de rechange pourraient être retardées. Nous continuerons toutefois à passer des commandes et à répondre à vos questions sur les produits ou les assemblages. Si vous nous fournissez un courriel au moment de passer votre commande, vous recevrez votre numéro de suivi une fois que votre commande sera expédiée. Nous nous excusons pour les inconvénients que cela pourrait causer et nous vous remercions de votre patience pendant cette période.
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  • What is the ‘fire code’ or ‘flammability standard’ of your futons/sofas?
  • The Faux Leather PU used on your items – is it 100% synthetic?
  • What is the “Fire Retardant Barrier” on your mattresses made of? Are there chemicals added to your mattresses?
  • Many furniture pieces are latent with chemicals and toxic flammable materials. Are your futons non-toxic and non-flammable?
  • What standards do your mattresses comply with?
  • How do you guard against the cigarette test (CFR 1632) with your ticking?
  • Is it safe to assume there are no toxic off-gassing chemicals in your ticking?
  • For your mattresses made with CertiPUR-US foam, I can see which chemicals you do not use but it states that your products meet federal flame retardant requirements. By what material or means do you meet those requirements?
  • Can your memory foam mattresses made with CertiPUR-US foam be classified as “100% organic”?
  • Do your mattresses contain organohalogen FRs?
  • Do your metal bed frames have lead in the paint? Is non-toxic paint used on your metal products?
  • What is California Prop 65 and are you compliant to this?
  • Does your mattress contain fiberglass?
  • Can I use your mattress for a hospital bed?

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Montreal, Quebec, Canada
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